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Banking & Financial Services · Confidential client

Interbank Messaging and Resilience Program

Every mandatory SWIFT control attested on time, with a resilience register the board now uses.

Client name withheld by agreement
Client
Regional bank, $40B+ in assets
Region
Texas, U.S.
Year
2025
Duration
22 weeks
Scope
3 SWIFT environments · 140 critical ICT services
Practice
Financial Services

The challenge

What was at stake.

A fast-growing regional bank had added correspondent banking and an EU subsidiary in the same eighteen months. Its SWIFT attestation deadline was eleven weeks out, and its European supervisor had started asking for a DORA register of information the bank did not yet have.

Two programs, two sets of consultants and one exhausted operations team. The board wanted a single answer to a simple question: are we resilient, and can we prove it?

What we did

The approach, step by step.

  1. 01

    One map of what matters

    We traced 140 critical ICT services from customer channel to data center, third party and SWIFT interface, and agreed impact tolerances with the business owners who carry them.

  2. 02

    SWIFT architecture confirmed

    We confirmed the architecture type for all three messaging environments, tested every mandatory control and closed segmentation and operator-access gaps before the attestation window.

  3. 03

    Register of information, built once

    Contracts, providers and service dependencies went into one register that feeds both the DORA return and the bank’s own vendor risk process.

  4. 04

    Severe but plausible, tested

    Two scenario exercises, a payment-gateway outage and a compromised operator credential, run with the executive team and documented as evidence.

  5. 05

    Handover the bank can run

    Runbooks, owners and a quarterly testing calendar, so resilience stays a habit instead of a project.

Outcomes

What changed, in numbers.

100%
of mandatory SWIFT controls attested on time
140
critical ICT services mapped to tolerances
3
messaging environments re-segmented
1
register serving regulator and board
For the first time the board saw one picture of resilience, and every number in it could be traced to evidence.
Chief Operating Officer, client name withheld
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