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Critical Infrastructure & Energy · Confidential client

OT-Safe Ransomware Resilience for an Energy Utility

Recovery time for core systems proven at under 18 hours, without touching live operations.

Client name withheld by agreement
Client
Electric and gas utility
Region
Gulf Coast, U.S.
Year
2024
Duration
20 weeks
Scope
42 substations · 2 control centers
Practice
Offensive Security & Resilience

The challenge

What was at stake.

An electric and gas utility had watched peers lose weeks to ransomware. Its recovery plans assumed backups that had never been restored at scale, and its operational technology could not be touched during testing.

Regulators, the board and the public would judge the utility on one thing: how quickly the lights and gas stayed on.

What we did

The approach, step by step.

  1. 01

    Crown jewels and blast radius

    We mapped the systems the utility cannot operate without and the paths ransomware would use to reach them from IT.

  2. 02

    OT-safe assessment

    Passive network analysis and architecture review of 42 substations and two control centers, with zero active scanning on live equipment.

  3. 03

    Recovery proven

    Immutable backups, isolated recovery environments and a full restore test of core systems under timed conditions.

  4. 04

    Crisis exercise

    An executive tabletop that rehearsed decisions on isolation, communication and regulator notification.

Outcomes

What changed, in numbers.

Under 18 hrs
proven recovery for core systems
42
substations assessed without disruption
2
control centers re-segmented from IT
0
operational interruptions during testing
We now know how long recovery takes, because we have done it.
Chief Information Security Officer, client name withheld
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