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Healthcare & Life Sciences · Confidential client

Privacy and Data Protection Program for a Life Sciences Firm

A records-of-processing inventory and transfer framework that passed sponsor audits cleanly.

Client name withheld by agreement
Client
Clinical research organization
Region
U.S. and EU
Year
2023
Duration
16 weeks
Scope
14 countries · 220 processing activities
Practice
Offensive Security & Resilience

The challenge

What was at stake.

A clinical research organization processed patient data in fourteen countries for sponsors who audit relentlessly. Its privacy documentation lagged far behind its operations.

Sponsor audits were becoming a commercial risk, and cross-border transfers were the hardest question to answer.

What we did

The approach, step by step.

  1. 01

    Records of processing

    Two hundred and twenty processing activities inventoried, with purpose, legal basis and retention.

  2. 02

    Transfer framework

    Cross-border transfer mechanisms and assessments completed for every data flow out of the EU.

  3. 03

    Privacy by design

    Privacy impact assessments built into study start-up so new studies launch compliant.

  4. 04

    Sponsor audit readiness

    An evidence pack that answers the questions sponsors ask before they ask them.

Outcomes

What changed, in numbers.

220
processing activities documented
14
countries covered
100%
of sponsor audits passed cleanly
1
transfer framework for every EU data flow
Privacy went from our weakest audit topic to our strongest.
General Counsel, client name withheld

Services delivered

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